16-hours
$600 nett
Coaching For Peak Performance
2-days course (9:00am to 6:00pm)
Eligibility for SkillsFuture Credit claim: No
ASA Certified
Target Audience
For Managers or Leaders who are already leading a team.
Course Outline
- Understand the definition and the role of a coach
- Differentiate coaching methodologies vs. other forms of performance enhancement systems
- Recognise the 5 critical skills-set that a good coach need to possess
- Establishing a trust-based coaching relationship
Learning Outcome
- Able to overcome barriers to learning of individuals according to learning styles
- Preparing coaching plan for individuals to address service performance issues
- Demonstrating
the use of coaching techniques to address service performance